Also , can you please share the private message you send to another user (Kannan) on what needs to be done? I would really appreciate your help.
Email : vivekp.tpsc@gmail.com
How long did CIC Ottawa took to respond back to you after you emailed them regarding lost passports and COPRs? I am in the same situation. UPS lost the package containing passports and COPRs within their hub.