@mas.er - I happen to be in the same boat. My fingerprints are worn out and got rejected because of poor quality.
I highly appreciate it if you can tell me how did you proceed forward.
Hello Everyone, I'm in the same boat as well, with low/no fingerprint ridges :(
My application to IdHS got declined twice because my fingerprints could not be read on their devices. Could you guys chime in on what you did
@iona_s22 @Janette1977
Hello @Steffidias - I know it has been a long time since you encountered this problem. I am in the similar boat. I try giving my fingerprints for IdHS in USPS and most of my fingers are not being recorded (shown as red on the digital device) due to my worn out fingerprint ridges.
FBI asked me...
I gave my bio-metrics for Canada visitor visa, however, it still shows that there is action required from my end. I have a couple of friends who gave on the same day and got a confirmation that they received the bio-metrics. My wife who is on the same application as mine also gave her...