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My express entry application was cancelled on Friday 19 July because I did not submit a police clearance certificate, which i was pretty sure i had. The letter attached advised that I can resubmit by creating a new express entry profile and entering the pool again. I created a new profile today...

Yes i suppose getting another ITA won’t be too hard. I’ll read more on why the PCC was rejected. Thank you for the help!

I am completely sure, i even checked the name of the document i uploaded on the profile, it was in colour and in English. my score is 470

I submitted my permanent residency visa application through express entry a month ago, received an email today saying my application was cancelled for being incomplete. They mentioned that I had not submitted a police clearance from Zimbabwe, which i definitely did. They also said they are...