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Application of pr received on May 30th 2018

But we sent an email to them already explaining that we have started the process in obtaining the police certificate from the requested country and that we send/upload it once we receive it. We also sent a letter with the passport explaining the same thing. I don’t know what to asked them in the...

Please advise us accordingly. We received a ppr with request for police certificate from another country. We are in the process of getting it but it will take longer the 15 days mark for passport submission. What is the best thing to do, because we already sent the passport with letter of...