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  1. S

    Biometrics

    Hi yes, they realized their mistake and sent a message within 2 days asking for the additional biometrics fees which I then paid and had to upload the receipt online.
  2. S

    Biometrics

    Hello, I am in the same boat as you are. Did you get your issue resolved? If so how? I am inquiring for my parents who applied as a family online, were charged $285 and only my dad received his biometrics instruction letter. -Sudipta