try to call them again to see if any officer reviewed it, the agent told me mine is reviewed but still need time for the officer to push the magic button to be able to download it.
I called IRCC this morning and the agent confirmed that the signed oath form was uploaded yesterday and said to wait for another 2-5 business days for the certificate... after I hung up, I checked the portal and it's ready!!
Someone who received it could share the timeline, I appreciate it! sent the oath form right after the Zoom meeting to the Calgary office's email stated on the oath form.