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Did they reopen your case or did you file a new application?

I have sent them the webform with the passport copy. IS there any other way to contact them?

even if they had some issues on their side?

Can they reopen such a case...i remember uploading the correct documents

Can they reopen such a case?

Yes I have uploaded all the documents

yes they said the passport is missing for the dependent but i have uploaded my sons passport and also his visa...what should i do?

ALso for passport it says multiple...so i uploaded multiple docs

Yes i can see the document name and the document is correct

Hi We submitted out application about a month ago and they cancelled our application today stating we have not uploaded correct documents. But i do remember uploading all the documents and I cannot go back and see what was uploaded. How do i reopen my application? Any help is appreciated. Thanks