Client Portal
+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
  • Search

Search results

  1. C

    We have not received your fingerprints. Check your biometrics request message below for details.

    For anyone still without an update on the portal, check with the VAC where your biometrics were taken, if they confirm they were sent to IRCC there shouldn’t be an issue but you can still contact IRCC directly if you’re concerned. I checked with the VAC in London, UK and they confirmed our...
  2. C

    We have not received your fingerprints. Check your biometrics request message below for details.

    We have the same status over a month after the biometrics were taken. Has this been resolved for you now? If so did you need to take any actions to progress it? Thanks