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about 3 months

Their website states differently then - see here: https://www.alberta.ca/iqas-immigration-apply.aspx#toc-4 "official transcripts for all years of study should be sent directly to IQAS by your school or the responsible issuing authority. If your school will not send transcripts directly, you may...

Rather than making a genuine case look like fraud (by sending docs yourself and claiming Univ sent them), it is better to get your ECA done by someone else who is still accepting documents from candidates (like IQAS & CES). I haven't applied yet, but will be submitting to IQAS.

Read this thread if you really think raising any concern with WES could lead to anything fruitful. https://www.consumeraffairs.com/education/world_education_services.html

IQAS has both processes - directly from Institution and also from Candidates in Sealed Envelopes. Not sure if they have also changed it recently. But their website states that they accept documents in both modes.

My University (MDU, Rohtak) also denied point blank. Some sensible officer in the Registrar's office opined that it is not a question of a simple one line change...it is an entire process change because they will have to create provision in their application forms (online and/or offline...

Okay. Thanks. Please let me know if you hear anything from WES when they receive your documents. My university also declined to send the documents saying they don't have any such process...

For International couriers, the courier company asks to attach one ID proof (of the sender) to the parcel. Were you asked to attach your ID proof?