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Her mom is not a professional (architect, engineer, etc)

Hi, My friend is Canadian through naturalization, she is from Mexico. She is 38 and has suffered severe health problems due to lupus. She has a child to support, and a partner, but they don't have savings or big incomes. Her condition got really bad and she had to stay in hospital for a month...

I sent my application and was received on October 26th. Although I just realized I missed paying the full OWP fee (only paid $100). So I will try call them on Monday and see if I can send the payment without having my application returned.