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I would like to submit a case to the Visa Processing Office. How do I know which office is processing my application?

Yes, did that. Only concern is that what if there is no update by Jan, 2019, until when I delayed my start. Should I send paper application, too, considering how long the processing takes. In case, I receive no update on my online application, I might receive update on my paper application...

Background check: Not Applicable. I am applying from Mongolia and applied online. Other status are: We are reviewing ... When I created a case inquiry asking my application status and any update, they said my application is under active review. (Wondering if the replied person really can see...

Wondering if I should send paper application as there is no single update.

Hello, I applied for study permit online on June 26. It has been 2 months. I still have no update on the online application. I opened a case (http://www.cic.gc.ca/english/contacts/web-form.asp) and asked the estimated time for the application review since I must contact to my school in Canada...