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I initially contacted the Visa office using the webform on my account...and I later used the we webform on the UK site after I received feedback that my application was being handled by the London office

Hello everyone, i applied on the 12th of May. only my biometrics says complete...i have sent a case webform and was told less than a week ago that my application is under active review...what ever that means. p.s my eligibility review has not even started yet :(

I also applied on the 12th of May,2018. my status has not progressed too, besides that my biometrics is complete. I recently emailed them but was told my application was being treated at UK (i wonder why).