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Since one month 15 days Pakistan post tracking number remarks are as follow : "Receive item at office of exchange in origin country, insert item into bag in origin country" Don't know what to do now, as per Pp help

Can anyone please let me know how can I contact IQAS? I have sent documents to them through Pakistan Post. I want to know whether they have received or not. Pakistan Post pathetic service as usual have no clue about the delivery. There is no contact number or email address of I