I emailed cic ottawa yesterday (just taking chances) and got response today. The email address I sent to can be found in your ready visa request. Try e-mailing them in case you can't get thru the phone. Hope you get response soon.
Passport received by CIC: Nov 10, 2017
Approved: Dec 06, 2017
Return Tracker: Not yet activated
Was informed by cic thru email that docs were sent back today and wait at least 2 business days for tracker to show up in canada post website.