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Any idea why my background changed back to In Progress when LPP finally completed on Feb 6? background was initially cleared May 30th 2023.

You're supposed to transmit your passport through VFS. You're not supposed to send it directly to the High Commission. Nevertheless, if someone signed it in, then ask for the person. However, I doubt you'd be attended to in the absence of an appointment.

It said to discuss both and give your opinion.

No it wasnt. The motive was to redesign the interior Cargo Area or something of that sort... That was the section of the plane that they were working on which they wanted glass from floor to ceiling.