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They said they could not get the FBI report through channeller for Non US citizen or PR. They do not provide the service anymore.

Thanks! I will try to call them tomorrow.

Hi maddy08, Thanks for sharing your experience. I have the similar situation. And I called reliability screening, they told me they can not provide service for non us citizen or PR. Could you let me know how did you get it done? What number you called? Thanks a lot!