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I did it in Kitchener too!!! I got the email yesterday said I need to wait for another update on 22 Sept!! Did you get your result?

Kitchener location. My friend gave her exam at Mississauga and result withheld as well.

Canada

From IELTS Results. I took the general training

I got the same email

I received an update today said IDP will provide me with an update on my result on 6 september.

Did anyone get the email about the test result withheld and they ask for a handwritten statement? or any previous experiences can be shared? I searched online, they said that might takes up to 5 months to get the result or the result might be cancelled.