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Did the letter give instructions on how to obtain the certificates from Colombia? Or an invitation letter to give to the agency? All I received was an email saying I should obtain a police check and a link to the CIC page on police checks.

Hi, I am in the process of helping my American fiance get a Colombian police check in order to get his PR in Canada. He lived in Colombia for a few years working at an International School, but he doesn't speak Spanish well. The service providers only provide service in Spanish which is making...