In case this helps someone looking for a solution to this really frustrating issue, please check this out: https://forums.adobe.com/thread/2341126
In short, you will have to uninstall your latest version of adobe reader and install adobe reader XI.
In case this helps someone looking for a solution to this really frustrating issue, please check this out: https://forums.adobe.com/thread/2341126
In short, you will have to uninstall your latest version of adobe reader and install adobe reader XI.