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Okay, so I got tired of trying all different combinations of information so I called them this morning. I finally got through after an hour of trying and was able to verify that the number of people listed on the application was entered as 3. For some reason they included my wife's 16 year old...

Yes, this is exactly how I have been trying to enter everything and it still won't find the application. Today I tried entering her as single which of course didn't work. Again only 4 tries until it locks you out. More than 2 weeks since I sent in a support request on this with no response back...

Okay so after reading all the way through this forum topic I have tried almost every suggestion people have posted here and I am still unable to link the application to the account. I am Canadian and my wife is American and obviously I am the sponsor and she is the principal applicant. I have...