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Hello, Thank you for your response. Given below is the role and responsibility. • Maintain service level agreement for new cases. • Assign Cases out to the appropriate Engineers within the defined SLA. • Provide accurate response on Severity issues, expired and misroute cases • Work hand in...

Hello All, Please help me to find the NOC code for Incident/Risk manager.My husband is working as Incident Manager/duty/risk manager at Microsoft since 3.5 years. We are unable to find the relevant job code for this. Would be of great help if someone could help us out! Thanks in advance!