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One would have thought Canada would have looked and learned from the us website Yes now I can get on a plane through canada, might go crazy for next 5 years!!!

No, this is not clear on the site. Look at the USA site. Much clearer and prominent. Lots more work needed on website.

Indeed, but the chaos and disorder that is the processing system, lack of clear communication and all the rest that's not on me at all.

Today they have confirmed my ETA. But I have already paid for altnernative flights. If only they could have given me an idea that at least my forms would be looked at in time for my flight on 22nd I would have gambled. Can't even claim on insurance now. Canada, I expected better organisation...

I have confirmation that they are experiencing delays for ETA and they have no timeframe of processing times for anyone who has submitted extra documents. I have been forced to buy another flight I have lost over one thousand pounds. I was due to fly on 22 no Dec

No, I have an email from them saying they are experiencing delays and they have no timeframe. I have decided to buy alternative flights but I have lost over one thousand pounds. I have written to the minister. It's really unacceptable. The website is vague and unclear.

Problem is if I wait I won't get another flight on the dates I need. I will forfeit money either way. What a shambles

See email I just received Dear client, Thank you for contacting Immigration, Refugees and Citizenship Canada regarding an application for an Electronic Travel Authorization (eTA). Please note that we are experiencing some delay with the processing times for eTA applications. Unfortunately...

yep I'm in same situation. If enough people are in situation they will have to waiver so long as we travel with our certificate

It's a Joke (only it's not we are loosing money due to the rubbish system) So if people lie and click 'no' they get through but if they are honest and rehabilitated they are left in the lurch. This proves they have no way of checking if you are telling the truth, you don't Flagg up on a database...

I'm sort of in the same position. Very similar background, i applied on Sunday 3rd Dec. Spent a small fortune to get the certificate which I uploaded on 9th I fly on 22nd Dec. I have also had huge problems with linking application sent 3 tech reports- no response. I'm only transiting, I had an...

For those who have had to submit medical records or police certificate. Has your ETA been processed in the 72 hours stipulated on the web-site?

Has anybody else since 3 Dec 2016 had 1. Problems with linking application If needing to submit documents 2. Sent tech reports but had not response or action 3. Recived an email saying they are experiencing delays 4. Have a flight booked just before Xmas and are worried what to do I have all...

It should say that on the website then.

Has anybody else since 3 Dec 2016 had 1. Problems with linking application I'd needing to submit extra 2. Sent tech reports but had not response or action 3. Recived an email saying they are experiencing delays 4. Have a flight booked just before Xmas and are worried what to do I have all...

Hi yes I have same problem. I had no idea what kind of questions would be asked as it's not very clear on site My tour company only told me I should apply at least 72 hours in advance. I applied on 3rd Dec. And spent a small fortune getting a police certificate (juvenile frim 1991). I have sent...