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After a long wait, I was finally able to talk with an agent at the CIC phone line. He said that: - I have to use my new work permit until April 2017 - I have to get a new passport as soon as possible - I have to submit a new work permit renewal application regarding the period from April 2017...

I was finally able to talk to an agent! Yuppy! :D After calling that number, the magic digit combination to talk with an agent is: -> 3 -> 2 -> 2 -> 0 I hope this help the community! -- Davide

I recently applied for the renewal of my temporary work permit. I requested the renewal from September 2016 to September 2017. They just notified me that my request has been approved, but only until 15th April 2017. I did not know why this happened, but then I realized that my passport is going...

I'm having a little issue with my temporary work permit renewal, and there's no information online on how to solve it. I absolutely have to talk with someone from the CIC office. I tried to call the number (888-242-2100) yesterday all the day, but the phone machinery never let me talk with an...