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Yeah I can see my application profile, and my acceptance letter is indeed there.

Thank you for your kind reply! Surely I will try to contact them ASAP, hope they can let me know the specific reason.

Hi: I would be so grateful if any of you would give me some suggestions on this: My study permit application has been rejected, they did not give me any specific reason, but ticked this box: have (not) submitted written documentation from the educational institution at which you...