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I had the same issue. Please call CIC to find out what additional documents they are requesting from you. In my case, they were requesting my Schedule A form. I had to complete it and mail it express to Mississauga because I waited too long to find out what document they requested and was close...

I had the same problem. My ECAS showed that they requested documents from March 22, 2017 but I didnt see any request for any document or any option to upload a document in my CIC account. I called the call centre to notify them of the issue and the agent said that the requested document was for...

The headache is finally over! I got AOR on March 21, 2017! I am so relieved!!!

Thank you for replying. Yes, I did keep a copy so I'll just have to wait and see if I get AOR. I am starting to put together another application just in case I dont get an AOR in the next 2 weeks. I hope this does not happen to anyone else.

After 2 weeks the 'investigation' is completed and this is the email that canada post sent me: Please accept our apologies for the unsatisfactory service you recently experienced with Canada Post. Rest assured we are committed to meeting or exceeding our customer#s expectations by delivering...

I will call on Monday and check with the mailroom! Thanks guys for the suggestion.

After the five (5) days investigation, they are still unable to find my package. It is so depressing to think that I will probably have to redo the ENTIRE Application. OMG! >:(

Thank you for your concern. I did escalate the situation to Canada Post management and I just got the runaround. They gave me no other information other than it left the post office and that they also find it weird that there was no updates in their system. I almost lost it when the manager said...

I mailed my spousal sponsorship application via Canada Post XpressPost on February 21, 2017 from Toronto to CPC Mississauga. I also requested a signature upon delivery and was told that the package was guaranteed delivery for February 23, 2017. Surprisingly, it is February 27 and Canada Post...