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I wasn't sure if that is the landing fee. But I did receive an email from the CIC, saying that I would receive a refund cheque for the "The right of permanent residence fee of $490.00 ". But I have never receive the cheque. What number can I call?

My application was rejected in 2013 April. I received an email from the CIC, saying that I would receive a refund cheque for the "The right of permanent residence fee of $490.00 ". But I have never receive the cheque. What number can I call? I have been sending so many e-mails to the CPC Cost...