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I applied for my wife outland. She's south African citizen but it says the application is being processed in London rather than Pretoria. How do they determine which office the application will be processed in?

I submitted application end of September. It was received by R Mahmud. How do I link to CIC online account now or start checking the progress?

I have a question regarding application from Pretoria office. Some family of mine applied from there in person 2months ago and still have not heard any response. They received an email on June 30 saying that it'll be 20 days for processing... does that mean that they'll get it right after 20...