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That's the first thing I did. I called the CIC Call Centre and they told me once your file move to Ottawa processing centre, CIC call centre has no access to that file and cannot give me any detail about that application. According to CIC call centre only options left with me is either Email...

I have applied for Permanent residency for my parents. I and my wife are jointly sponsoring them. I am the legal representative in their file. We have completed the medical work for both my parents and submitted to Ottawa office. Today morning when I have checked the status of the application...