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Yes, I did check that. I went through with the call-centre agent demonstrating that all steps were followed through. She tried really hard to justify the mistake, but eventually agreed that the thing should have been accepted. She even recommended filing a complaint online, since it's the...

My Masters degree is from the University of British Columbia. I don't see how they could possibly question that as a language proof. But thanks very much for your reply.

unfortunately the CIC officer made a mistake when processing my application. It was received on Dec 31, 2014 and contained a transcript for a Masters degree as proof of language requirement. Surprisingly, yesterday my application was returned labelled as incomplete with a note saying that the...

This is complicated for those (like me) who live in BC where there is a single card for MSP and drivers license. I for one do not have any other IDs other than my PR card, my passport and my BC card (which includes MSP).

One is always required to include a copy of the PR card and the biographical page of one's passport. In another section, the instructions ask to provide two pieces of ID with full name and date of birth. But it's unclear how this requirement wouldn't be automatically satisfied by the previous...