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You called the call centre? I've been trying to reach them but my calls are always dropped. Anyway I would expect that with the delay in updating their system we could expect an update in the next 2-3 weeks or so. Did he tell you something to that effect?

Well you're not the only one mben. My application was received on Sep. 15, 2011 and still no status update. At least they updated their website so I'm hoping it will come soon.