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I am in canada. Can you please what contact number I should contact IRCC. I have customer service they never answered

Hi, Its been 5 months, I am waiting for mother's supervisa. Applied: 29 May 2024 Biometric request: 18 june 2024 Biometric completed: 25 june After that I have not received any other update. Still waiting on medical request. I have got done upfront medical for her. Can I submit it through...