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So I would apply for a extend stay?

I've been looking for this on their website but all I can find is extend the stay. Do you have a link to that page for the Visitor Record? thank you very much for your reply and assistances.

Hi everyone I am trying to help my parents who have a PG 1 visa apply for a Japan tourist visa, and they will only accept a Visitor Record and not the PG 1 super visa itself. Question is how do I obtain a Visitor Record if they have a Multi entry super visa? Because we dont need to extend...