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Do you have contact? I am really worry and frustrating

Did you meet someone have same my situation before?

I called they said reply back to portal 1 and raise webform

I already change by new email. Send webform and reply back to portal 1 but still waiting for response. Is there any another ways might help?

Is it work? As I did already and still wait fir your response.

I am reaching out to request assistance with a technical issue I encountered during the Portal 2 process for my PR application under family sponsorship. Recently, I was instructed to provide an email address to create an account for uploading my photo, as required at this stage of my...