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I have selected the "family class" with the option that states my spouse is living outside Canada currently. Why do they state "wrong office", as it is an online application, I assume there are different offices for inland and outland, however, that can only be chosen via the options I have...

He is living outside Canada. I am not able to figure out the option where this had to be selected among the forms or documents apart from the places I already mentioned them.

My spouse's PR application also returned, with the following reason. Any suggestion will highly be appreciated. We are returning your Permanent Resident Portal application received on 2024-08-01. We are unable to process your request as submitted. We have kept no record of your submission. Our...