Are you also applying for Spousal PR? This forum has shown many visitor visa rejection for spouse since it is hard to demonstrate they will leave Canada.
Perfect, thanks. I called and only used automated system which only gave same details as the portal. I'll try again and connect to an agent to get more details. Do you see the same details on the portal?
Same things happened with me. I have applied for TRV for my family's first visit and call says extension. But the status of application is same as what is seen in portal, so not sure why there is a mismatch.