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I have not been able to resolved the issue and every suggestions given to me has not leads to any solution apart from the one I was advised to open a new account which I did and continued my application so please if you found the solution kindly let me know thank you

I gave wrong answers in the questions box and my account was blocked please how I recover my account thou it is new that I just started appliying and I has not submitted anything from this account to the embassy below is the screenshot of my dashboard Identity Validation You have answered all...