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  1. Y

    Passport resubmission

    Hi, may I ask what is re-submission letter? My passport was also damaged and didn't get the stamp. In the letter in the envelope, it says: Please don not re-submit your passport until you have received a new Original Passport Request. Although I updated my new passport in the Portal, I haven't...
  2. Y

    damaged passport

    Hallo, due to water damaged passport I didn't get stamp. And I've already get my new passport. I also reported on web form, but I didn't have any response. So can I still get stamp with my old Original Passport Request, or I must have a new request or new re-submit letter? If it is, how can I...