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Hello everyone! I applied for the caregiver program, we got everything passport with stamp, but we didn't get the letter of introduction for one of the family members, we are waiting for last 3 4 weeks, what we can do, how we can connect with embassy?

Hello everyone, We are applicant from 2022 care giver program, We got everything , passport with stamp, but one of family member didn't get Letter of introduction. we are waiting from last 3 4 weeks. what we can do?