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thank you for your reply. it just doesnt make any sense, hes never been denied into anywhere.

Thank you for your reply. yeah, after submitting the police record we figured it would be sorted out (there was nothing to declare). we have traveled 3 times recently in the last 6 months to US no issues as a family for medical for our toddler. this has been a nightmare to say the least. and...

when we call they say due to high volume of refugees, we have to call back. we have called all day. we are a simple family just trying to make sure our daughter receives the best treatment. i even uploaded the letter from the clinic where she will be attending to see if it helps his case. still...

Good i pray someone can help me understand this entire situation. My family and I were due to travel to Canada to receive therapy for our daughter who has sensory issues. the flight was feb 3 and due to the eta site being down on January 31 i applied feb 1 for our eta (didnt realise we needed...