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I sent two Web Forms: For the first one, I answered yes to "Do you want to add a document to an existing file/application?" There's no textbox when you select this option, so no word limit for this one. I uploaded a PDF with the receipt and another PDF with a letter explaining my situation. The...

It's confusing I agree! The "Online Services" account is different from the "IRCC secure account". They are not linked in any way. So yes, I had to create a new account. When you send the Web Form with the receipt and the instructions letter, that's where you have to give your UCI and...

The BIL is your proof that you have paid the biometric fee. So I assume the payment is required before getting the letter. Regarding the deadline to send the passport, I sent another Web Form requesting an extension of that deadline. However, I don't have an answer yet. I will give my...

I'm trying to post the message again: I got the BIL without having to reapply. I took this as a reference: https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1513&top=19 This is exactly what I did: I paid the biometrics fee through the online services...

Yes, I got it. It took around two weeks. I posted a message in this thread but it's waiting for "approval" from a moderator. I can't even post an image of that message =/

Quick update: I got the BIL :) I took this as a reference: https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=1513&top=19 This is exactly what I did: I paid the biometrics fee through the online services https://eservices.cic.gc.ca/ols/login.do?&app=epay&page=viewallreceipts&lang=en I...

Thanks for your answers. In my case, it is for a visitor visa. The only option/question related to biometrics was when the application asked if I had given biometrics in the past ten years (which I have). Same situation as the OP. Now that I am asked to send my passport, I got another letter...

Hey there, I wanted to see if someone figured out how to renew or extend their biometrics. If you have any updates, I'd be happy to hear them. Thanks!