Finally received portal 2 from Montreal
Portal 1 14/07/23 (Montreal)
Replied portal 1 on 16/07/23 (Respresentative took longer to forward the email to me)
Called IRCC 24/07/23
Replied portal 1 again 26/07/23
Sent concerning email 04/08/23
Portal 2 07/08/23
eCoPR waiting