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Hey, any luck with your certificate? Did you receive it?

It is frustrating that you still don't have it yet. . 4wks already. Do you have any other cause of action to take? Or just waiting it out with hope it turns up today or next week? Wishing you luck.

Definitely interesting, I believe they have the power to make things work and sometimes depends on situations, how lucky you are to get someone who decides to go far and beyond to solve your issues. All I could do is to make them see reasons why I needed my certificate in the time they had...

I would say I got lucky that my plight fell on the right ears and they took actions. The message I left was quite consistent and It goes back to as far as my experience renewing my PR card. Any time I call an agent, I always start with "hey, I am not calling to hassle you or be a pain in...

Update: I finally received my certificate this evening June 26 about 6pm. Purolator delivery. Goodluck to everyone waiting. I must say it feels great to have the process completed. Such a relief. All the best

It does seem administrative. Update: The agent on call said it will be mailed on Monday. I checked the tracking and it already left Mississauga on Friday morning and to be delivered on Monday rather. I am happy to know that. At the same time classic example of wrong information except in...

No changes on the tracker as of yet, I am guessing maybe it will show up tomorrow or when and if they actually mail it in Monday. He said there was a note on my file on their end though saying June 26th. I would say check in with them again Tuesday or Wednesday if you don't see any update in...

I just got off the call with an agent and was informed that a note just got added to my file today. The Certificate will be mailed on Monday and was provided with a tracking number. From how he sounded, I think there was a delay truly and something went wrong. We will never know. I did make...

I got the same response you have when I raised the webform. From speaking to the agent (also depends on the agent and your rapport with them) you can kind of feel from their tone that they also wonder why somethings are the way it is with the system. The agent made it sound like it should have...

I agree. I will let you know the outcome of the steps taken. I will probably let it sit until Monday/Tuesday before contacting them again. Talking about "working in mysterious ways", IRCC fits that title perfectly.

I am in the same shoe as you. Same agent, same time, same date 7:45 am, June 1st I sent my signed Oath form as instructed on June 1st and got the automatic email response saying this is a confirmation of the recipient Oath Form. I assume/believe it is the same email majority got. Considering...