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I wish ! Trying to find a pr renewal application from Oct 2022 that isn't showing online or on profile. It's been returned as incomplete but no idea why and no one can say why. Advice was to resubmit it but they didn't return the fee. It also said paper application incomplete when it was an...

Hello My husband's pr renewal application was submitted on Oct 2022 however it isn't showing on his profile. It has disappeared. According to the operator it was returned as incomplete on the same day but they can't say why. They also said a letter was mailed and the profile shows the reason...