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It took 4 days but I was in their faces. I was sending the mail at 9:15am every day for 4 days.

I sent the commercial label, I sent everything. Customs held it, not IRCC.

I sent to several but this was the only one that responded. IRCC.InformationClient-ClientInformation.IRCC@cic.gc.ca

It was complicated but thank God my package arrived on Friday. After sending countless emails to IRCC, they replied on Thursday and said my package had been sent. I called FedEx and was told my package was held in Memphis by customs since 1/18/23. I was advised to file a claim which I did...

Congrats. I didn’t get any requests for commercial invoice, yet I haven’t seen any FedEx activation. Passports sent 10 January. Counterfoil generated 17th January. Nothing since then.

Same here. Counterfoil generated since January 17th yet FedEx tracker is yet to be activated. I called IRCC earlier today but the agent couldn’t help. She placed me on numerous holds and eventually had no useful response. All she said was that I will get the passport after the FedEx tracker is...

Thank you for your detailed response, I appreciate it.

Can you please share the number you called IRCC on? I’m beginning to get really worried. passport was sent on 1/10/23. Received on 1/11/23. Counterfoil generated on 1/17/23. Up till now, FedEx tracker hasn’t been activated. I’m seeing people that submitted after me getting FedEx activation...