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Hi there, It actually resolved on its own.Turned out that it takes a while to be able to create an account and log in to the tracker. So I recommend that you wait and keep trying until it works (it might take around a month).

Hello, I have applied for citizenship with my family (paper application) and we received an AOR 2 months ago and that we can track our application online. Since then, I have been trying to register on the tracker but every time I try to create an account I get a message “incorrect or invalid...