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  1. E

    what is a document named Client Information ??? please

    We had the same request about "optional information", and change of dates..... but today we received this letter that request the passport of principal applicant and accompanying dependents... even we check the status of the application and it says "decision made". Should we understand that the...
  2. E

    what is a document named Client Information ??? please

    No changes after the system maintenance. The issue has not been solved yet..
  3. E

    what is a document named Client Information ??? please

    Now has moved to October 6th...
  4. E

    what is a document named Client Information ??? please

    We have been receiving the same message from Tuesday. Every single day the date "required by" changes. Today says October 6.. Confusing situation
  5. E

    what is a document named Client Information ??? please

    Our application currently is being processed in Mexico. Everything has been running good until this week we received the same information about: Not provided... Client Information... (if you would like to provide more info......send explanation letter)... Then, the date "required by" started...