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That could be a ghost update. IRCC call agents do not have much information, not more than what shows on IRCC account. They do, however, make an entry on the ticket which helps. Better to submit web form because it goes directly to the agent working on your case. Good thing is, your application...

Update: Got eCoPR today. Best of luck everyone!

UPDATE: Got my portal 2 mail today and uploaded the photographs for both primary and dependent. However, PR Card/PR Travel Document tab is still disabled and I cannot see my CoPR document anywhere. Is that the norm? here is my timeline: AOR: Dec 2nd, 2022 Medical completed: Jan 3rd, 2023...

Thank you so much for this info. One question - I received two emails, one each for primary applicant and dependent. Do I need to reply to both emails or just the one to primary applicant providing details for both primary and dependent? Thanks again!

I finally received a mail with subject line “IRCC - Permanent Residence Portal (PR Confirmation) / Portail de residence permanente (Confirmation de la RP)” mentioning ‘your application for permanent residence is now ready for finalization pending the confirmation of your permanent residence...

It was in progress

I checked the tracker yesterday and I saw what looks like a ghost update which indicates eligibility is complete (background is still in progress) but I haven’t received any communication on the ircc account. Anybody has any idea what it means?

Hi guys, AOR 2nd Dec’22. So, it’s been 7 months 19 days now and still my application is stuck at “Background check - In Progress”. GCMS notes say criminality was passed, so I’m assuming they’re doing second level security in SVO (Etobicoke). But it’s there for last 6 months. No new info, no...

Hi Guys, It’s been more than 6 months since AOR and I’m yet to hear back anything. I had called IRCC customer support on Apr 6th and then there was a ghost update that BG check is in progress (has been in progress for more than a month now), however, eligibility check is still “not started”...

Hi Guys, ITA: Oct 12th, 2022 AOR: Dec 2nd, 2022 Passed Medical: Jan 3rd, 2023 Biometric: Linked to GC I’m yet to receive any communication for BG and Eligibility. Tracker says BG and Eligibility is yet to start. So, I had called IRCC on Apr 6th. They told me application has been transferred to...

How can one access the tracker? Is it available only to applicants who have received eCOPR?

I talked to an IRCC officer and they told me that my application was being processed in Ottawa office and since been transferred to local office in Etobicoke. He also informed me the first BG check is complete, everything looks ok and the application is progressing. However, I’m still yet to see...

Thanks for the info. Is there any another number besides 1-888-242-2100?

Hi Guys, ITA: Oct 12th, 2022 AOR: Dec 2nd, 2022 Passed Medical: Jan 3rd, 2023 Biometric: Linked to GC I’m yet to receive any communication for BG and Eligibility. I have friends whose AOR was in January (same profile, similar documents submitted) and they have already received their ECOPR...

Same with me. Anybody has any idea how long it takes to receive the certificate after status changes to "Police Clearance Certificate has been printed"?

I have recently completed 1 year working on closed work permit (ICT visa) which is LMIA exempt. Current WP is valid till Jan 2023. Renewal is in process with IRCC for another 24 months and I have the offer letter from my employer. Is this a valid job offer for claiming 50 points? I have heard...