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Just got my confirmation and both the letters

I contacted them and they told me it might take 2-3 days. and in reply to the mail. they told me this " Hello Shivam, We hope this email finds you well. Your payment is ‘in progress’. This means that you should receive the payment confirmation and GIC letter in 2-3 business days...

For the CIBC GIC account, I have completed the payment in form of RTGS as per the instruction sheet and have not received any confirmation regarding it however in the status it is showing in progress. When can I get my GIC certificate? Will get the welcome letter and gic letter along with the...