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Hi, yes, I eventually had to use UPS. The service was a lot slower than DHL’s but it got here eventually. I have applied for a refund from DHL but still awaiting payment.

Hi everyone, I sent my passport to VFS Cairo for stamping (for context, I am based in Nigeria). This is completed and awaiting pickup. However, DHL claims there have been changes to the customs regulations in Egypt that require the shipper to provide an obligation form for all shipments leaving...