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I did apply express on the 1st in person at the passport office

So I just got a strange call. I got a call on March 23rd was asked to reapply due to needing a new guarantor. I applied in person via appointment and resubmitted a new application on April 1st. The person I spoke to today said someone must not have updated my file as the reason she was calling...

I put in a request March 17th and got an email response on April 10th to call the 1-800#

I 100% agree with this! I have a long story about why I have to reapply but sent my original application on February 7th. I found out last Thursday there was an error so have to submit a new application. I put in a callback request for an appointment last Thursday and again Monday. Nothing. My...

I was applying for a new adult passport. My old one was a child’s. I’m Canadian born.

Does anyone have experience with having to resubmit an application due to an error? Was told by the person that called me yesterday that they would keep my birth certificate and old passport there (Gatineau) and I could just submit an new application along with new photos and proof of identity...

I know! I’m so discouraged!

I don’t have time to mail it in. My flight is April 18th.

My cc got charged on the 10th and then I got a call today that i have to resubmit my application due to errors.

I was told that when I called the other day then they called back today telling me to resubmit my application along with new photos, etc. I was surprised as well..

I received a call this afternoon saying I need to resubmit my application as I forgot to include my middle name and there was an error with the guarantor. They’ve had it since February 10th and charged my credit card March 10th..I’m quite frantic as I have to wait for a service Canada rep to...

Is was told it was in production meaning it’s off to be printed.

Mine was charged on March 10th. I phoned Tuesday (22nd) to get an update on the status and was told that it could still be up to 2 weeks to receive it. I still haven’t gotten it. My application was received Feb 10th.

Did they email you the tracking notification? I have a similar timeline and was told when I called that it’s in the production stage and could still be 2 weeks before I get it. There were no issues with the application. I don’t understand how some take so little time and others take months...

It It showed up as SC Passport Varennes 2

I mailed my passport application Feb 7th, it was received in Gatineau on Feb 10th, my credit card was charged on March 10th. I have a couple questions..1)If my credit card was charged can I assume there are no problems with the application? 2)How long after your credit card was charged, will...